KilnCastings.com
Imported Glass Billets for Kiln Casting
Terms
TERMS & CONDITIONS

  • Order minimum is $50.00.
  • Prices are subject to change without notice.
  • Orders must be paid in advance of shipping, unless otherwise arranged.
  • Please, feel free to call and confirm your order with our staff.
  • All products may not be available when ordered. Items not available will  be back ordered. We will call you when items are available and ready to ship.
  • Sales tax will be applied to all orders shipped within California, unless a resale license has been submitted.
  • We are not responsible for any damages to persons or property resulting from the use of any or all technical information and/or merchandise provided by Kilncastings.com

PAYMENT METHODS
  • We accept cash, VISA, MasterCard, American Express, personal or company checks for your purchases. There is a $25.00 fee for all returned checks.

ACCOUNTS

  • We have 'Net 30 day' accounts available for customers ordering more than $1800 of glass per year. If you think you will be needing this type of account, please submit the following information:
  • Name of the owner and authorized buyers
  • Business or institution name.
  • Bank account information
  • Three vendors credit references
  • And all invoicing requirements that your institution requires for payment.
  • If your sales do not meet the yearly minimum, or if your account is consistently past due, your account will revert to credit card terms. Please note: All outstanding invoices will incur a 2.25% interest late fee.

SHIPPING
  • Orders will be shipped via UPS, FEDEX or YRC . Orders will be sent ground, unless otherwise arranged. Next day, 2nd day or 3rd day services are available for additional fees. Please note: UPS charges residential fees for all home business delivery. Please call us for shipping information and prices.

DELIVERY
  • Please carefully inspect all merchandise upon receipt. If you are not sure of the condition of the goods, write “Suspect damage” on the delivery receipt. File all claims WITH THE CARRIER AT ONCE. KEEP ALL PACKING MATERIALS, MERCHANDISE, etc. for the carrier’s inspection. Please read “Damages” section.

DAMAGES
  • We are not liable for damages or loss of merchandise once it has left our warehouse. If shipment shows outward evidence of damage, note it on the bill of laiding or open it before signing the delivery receipt. File a claim immediately with the carrier and notify us. Keep all packaging for the carrier’s inspection. DO NOT return anything to us without our authorization.

WILL CALL
  • By Appointment Only. Please call 24 hours ahead, to schedule an appointment.

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